Our services

Focusing on the research and development, production, and sales of papermaking machinery
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After-sale service

Before service

1. Technical consultation;
2. Project evaluation;
3. Detailed design of the factory;
4. Installation and testing of the entire production line;
5. Train engineers and workers;
6. Provide spare parts for the entire service life at cost price within 12 months after purchase.  
7. We support dispatching engineers to your country for machine installation, debugging, and testing.

After-sale service:

1. The company strictly follows the signed equipment configuration and technical requirements, designs and manufactures according to national industry standards, and ensures that the user's equipment is a qualified product that meets the requirements.
2. Within ten days after the contract takes effect, the equipment design and manufacturing company and the end user shall coordinate, connect, and inspect the installation process; The business dealings between the two parties in the letter must be replied to within 8 hours.
3. Install and debug the equipment according to the agreed time and cycle between both parties.
4. The equipment quality and shelf life are one year, and vulnerable parts are not within the warranty period. The packaging quality roller has a shelf life of six months. The acceptance date of all goods delivered to the user is the shelf life.
5. During the quality warranty period, the company provides necessary technical services free of charge. If there are quality problems with the equipment design and manufacturing, the equipment may be affected
The company will be responsible for replacement and maintenance.
6. After the expiration date, the company provides lifelong technical services to customers and offers spare parts at discounted prices and fast delivery times for a long time.
7. The company is responsible for all production technology and installation, empowering production workers, and ensuring that workers are taught how to operate.